If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the amount paid for our software.This guarantee does not apply to TurboTax Free. If not 100% satisfied, return within 60 days to Intuit Canada with a dated receipt for a full refund of purchase price.Does not include calculation errors due to errors in CRA tables. If you pay a penalty or interest due to a TurboTax calculation error, we will reimburse the penalty and interest.Claims are based on aggregated sales data for all NETFILE tax year 2021 TurboTax products.All tax forms and documents must be ready and uploaded by the customer for the Tax preparation assistant to refer the customer to an available Expert for Live tax preparation. The Tax preparation assistant will validate the customer’s tax situation during the welcome call and uploaded documents to assess readiness.
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